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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joseph Mock

September 16, 2024

5  out of  5
rating by Joseph Mock
"She was very helpful with getting me insurance for my vehicle and was answering my questions about all the coverage."
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Faith Gamble

August 28, 2024

5  out of  5
rating by Faith Gamble
"Very pleasant and very easy to work with!"
We responded:
"Thank you for your review, Faith! I’m glad to hear that you had pleasant experience with our office and that you had a simple time working with me. -Darrell"
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Shane Cole

August 19, 2024

5  out of  5
rating by Shane Cole
"Sawyer helped me out tremendously. Good info. Fast. Good stuff."
We responded:
"Thank you for your feedback, Shane! I’m glad to hear Sawyer was able to help you with your insurance needs. We’re here to make the insurance process simple and quick for all of our customers. We look forward to seeing you again! – Darrell"
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Daniel Stewart

August 18, 2024

5  out of  5
rating by Daniel Stewart
"Melanie was very helpful, helped me tremendously and gave me useful information about home and auto insurance. Much appreciated!!!!"
We responded:
"Thank you, Daniel, for the fantastic 5-star review! We are delighted to see you had a wonderful experience. Our State Farm team is more than happy to assist you with your insurance needs. Darrell"
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michelle baumann

August 14, 2024

5  out of  5
rating by michelle baumann
"Very friendly agent,everything went smoothly.was much better price than my previous insurance policy."
We responded:
"Thank you for your feedback, Michelle! I’m glad to hear that you found me to be friendly and that everything went smoothly with your insurance plan It’s great to know we were able to offer you a better price than your previous plan. -Darrell"
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Jenna Odom

June 19, 2024

5  out of  5
rating by Jenna Odom
"Melanie was very knowledgeable and helpful! Thank you!"
We responded:
"Jenna, thank you for leaving us a 5-star review. Melanie is top notch and is eager to help you with your insurance needs. Darrell"
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Jamie Melser

May 15, 2024

5  out of  5
rating by Jamie Melser
"They gave me a quote faster than any other company I called with no hastles. The rates were way cheaper than I was paying with other companies."
We responded:
"Thank you for taking the time to leave us a positive review, Jamie! Please don't hesitate to give us a call if you have any questions or concerns!"
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Rachel Silvia

April 18, 2024

5  out of  5
rating by Rachel Silvia
"The agent I had, Melanie, was extremely sweet and patient. She walked me through everything and let me know what would be best suited for me. Was a wonderful experience."
We responded:
"Hi Rachel, thank you for taking the time to leave us a 5-star review! I am glad to hear that Melanie gave you a wonderful experience! Give us a call if you ever need any assistance! "
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Wendy Turpen

April 16, 2024

5  out of  5
rating by Wendy Turpen
"Melanie was very helpful and knowledgeable, pleasant to talk with"
We responded:
"Hey Wendy, thank you for leaving a 5-star review! I am happy to hear that your experience with Melanie was delightful! Please feel free to reach out to the office with any questions or concerns!"
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Joshua Moore

April 15, 2024

5  out of  5
rating by Joshua Moore
"I've had insurance with this state farm agent for almost 20 years. Great place to have insurance. Thanks"
We responded:
"Thank you for your loyalty and for taking the time to leave us a positive review, Joshua! Please don't hesitate to give us a call if you have any questions or concerns! - Darrell"
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Sonya Davidson

April 12, 2024

5  out of  5
rating by Sonya Davidson
"Today I spoke with Melanie she helped me transfer my insurance policies, homeowners and Auto to State Farm. She gave me a quote quickly . She was very efficient and thorough and delightful to talk to as we maneuvered through the details of my needs."
We responded:
"Thank you for taking the time to leave us a 5-star review, Sonya! I'm happy to hear about your positive experience with Melanie! Please feel free to give us a call with any question or concerns! - Darrell Rains "
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Billy

April 12, 2024

5  out of  5
rating by Billy
"Melanie did a.great job of explaining everything to me. And got me a policy Thank you"
We responded:
"I'm happy you had a great experience with Melanie! We appreciate your business and please feel free to call us with any questions or concerns! - Darrell Rains"
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Lee Daffron

April 5, 2024

5  out of  5
rating by Lee Daffron
"Fantastic customer service"
We responded:
"We're delighted to hear about your positive experiences team! We sincerely appreciate your support and we look forward to continuing to serve you. Thank you for choosing the RAINS INSURANCE AND FINACIAL SERVICES team for your insurance needs! – Darrell"
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julie shafer

March 27, 2024

5  out of  5
rating by julie shafer
"Very helpful and answered all of my questions in a timely manner if they didn't have them immediately. Made the process of changing policies very easy."
We responded:
"Thank you, Julie, for the fantastic 5-star review! We are delighted to see you had a wonderful experience. Our State Farm team is more than happy to assist you with your insurance needs. Darrell"
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julie shafer

March 27, 2024

5  out of  5
rating by julie shafer
"Very helpful and answered all of my questions in a timely manner if they didn't have them immediately. Made the process of changing policies very easy."
We responded:
"Thank you, Julie, for the fantastic 5-star review! We are delighted to see you had a wonderful experience. Our State Farm team is more than happy to assist you with your insurance needs. Darrell"
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Jen

March 27, 2024

5  out of  5
rating by Jen
"Informative, polite, efficient, & the lowest price I've found. Highly recommend."
We responded:
"Jen, thank you so much for your 5 star review!! We are so glad we were able to help you. Thank you for being a great part of our State Farm! - Darrell"
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Tara Lee

March 21, 2024

5  out of  5
rating by Tara Lee
"You guys helped a lot. You even said congratulations to my son who just got his permit. That meant a lot! Thank you"
We responded:
"Thanks Tara!! Let us know if there is anything that we can help with in the future. Darrell "
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Kelli and Rob

March 15, 2024

5  out of  5
rating by Kelli and Rob
"Excellent and friendly service!"
We responded:
"My team and I really appreciate you taking the time to give us a review!! Please let us know if you need something in the future. Darrell "
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Amber Swint

December 29, 2023

5  out of  5
rating by Amber Swint
"I love my state farm insurance and the people there!"
We responded:
"Thanks Amber. We love to hear from our customers about how we are doing. With all the choices you have for auto insurance, we appreciate that you choose us!!"
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Mackenzie Nevins

December 29, 2023

5  out of  5
rating by Mackenzie Nevins
"Darrell and Andrea especially are very personable and helpful. I was able to lower my rate, as well keep similar policies. I would recommend to anyone!"
We responded:
"Thanks, Mackenzie for taking the time to give us a review about your auto insurance. I will pass on the kind words to Andrea.. Darrell"
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Lynette Swint

December 8, 2023

5  out of  5
rating by Lynette Swint
"We have had multiple claims over the 30+ years we have been with State Farm. But just a couple years ago we had a tree and our house get struck by lightning. Darrell helped us with every step of our claims. We were very grateful. His help is always very nice and helpful especially Roger. It is nice to know that when I dial the phone number a person will answer instead of a recording."
We responded:
"Thank you, Lynette. Helping people with claims is our most important job. it is a stressful time and do our best to help our customers through it. Darrell"
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Lora Johnson

November 7, 2023

5  out of  5
rating by Lora Johnson
"Darrell is always courteous and quick to respond to my questions and needs. He truly does care for his customers. He and his team are great!"
We responded:
"Thanks Lora"
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Kyle Otto

November 7, 2023

5  out of  5
rating by Kyle Otto
"Had a couple mishaps with vehicles these guys made it easy to deal with and fast Definitely recommend"
We responded:
"Thanks, Kyle for taking the time to give us a review about your auto insurance. We really appreciate. Darrell"
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Stephanie Celmer

October 3, 2023

5  out of  5
rating by Stephanie Celmer
"Darrell Rains state farm has been so great to me since I have been with them. There whole team is great."
We responded:
"Thanks, Stephanie, for the review. I will let the team know that they are meeting your expectations on you auto and home insurance needs. Darrell"
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Susan Freeman

September 24, 2023

5  out of  5
rating by Susan Freeman
"I have been with State Farm for years. I have Renters Insurance and also Auto Insurance. The staff is awesome Darrell and Roger are great very professional and I would highly recommend this company for your Home and Auto needs."
We responded:
"Thanks, Susan, for the review!! Darrell"