State Farm® Insurance Agent Darrell Rains
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sherry Johnson
February 14, 2025
5
out of
5
rating by Sherry Johnson
"Darrell, roger & Melanie have been a pleasure to work with over the past year! State Farm really has great coverage for a great price!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Tracy Yakell
February 11, 2025
5
out of
5
rating by Tracy Yakell
"Darrell & Melanie are the absolute best! They've been so very helpful to me & my family! I highly recommend them & State Farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Samantha Alvey
February 8, 2025
5
out of
5
rating by Samantha Alvey
"I have had auto insurance with them for several years now and they’re great and i always love dealing with Melanie! She’s very nice!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Darrell"
Lexi Parker
February 8, 2025
5
out of
5
rating by Lexi Parker
"I had an excellent experience with Darrell Rains State Farm! The team was incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. They took the time to answer all my questions and found me the best coverage at a great rate. Darrell and his staff truly care about their clients and go above and beyond to provide top-notch service. I highly recommend them for anyone looking for reliable insurance with a personal touch!"
We responded:
"We appreciate your review, Lexi! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Darrell"
Fredrick Huhnke
February 8, 2025
5
out of
5
rating by Fredrick Huhnke
"I could not have had a better experience purchaseing Insurance from Melonie, she was polite, kind, and knowlegable, Darrell is a good guy Too!"
We responded:
"We appreciate your review, Fredrick! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Emilie Johnson
February 7, 2025
5
out of
5
rating by Emilie Johnson
"Love the service here! A girl named Melanie helped me, and she was very sweet and answered all the questions I had!☺️ Thank you guys again!!!"
We responded:
"thank you, Emilie, for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Darrell"
Tara Hicks
February 6, 2025
1
out of
5
rating by Tara Hicks
"Owed $200 after cancelling and they sent $3. Kept raising prices on me after I was with them for 3 years. Reply: I did reach out, still did not get help"
We responded:
"Thank you for your feedback. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. Please reach out to us directly, we value your input."
William Lewis
December 18, 2024
5
out of
5
rating by William Lewis
"Excellent quotes and customer service looking forward to along relationship with this company….."
We responded:
"Thank you for your kind words, William! I am glad to hear you’re happy working with our team. We look forward to building a long and positive relationship with you. If you ever need assistance, don’t hesitate to reach out—we’re here to help! -Darrell "
Andrew Summe
November 4, 2024
5
out of
5
rating by Andrew Summe
"Melanie was a pleasure to deal with. I was able to save almost $150.00 per month on my auto premiums."
We responded:
"Thank you for sharing your positive experience with Melanie, Andrew! I am thrilled she was able to help save you money. If you have any further questions or need assistance, please don't hesitate to reach out! -Darrell "
Nicole Hossler
October 24, 2024
5
out of
5
rating by Nicole Hossler
"Everyone was do helpful. They explained all the details of the policy. Darrell answered all my questions."
We responded:
"Thank you so much for your positive feedback! We're thrilled to hear that our team was helpful and took the time to explain the details of your policy. We’re here to support you, so if you need anything else, don’t hesitate to reach out! - Darrell"
Bradley Smith
October 21, 2024
5
out of
5
rating by Bradley Smith
"Very Great to do Business with. Right out of the gate I felt as though they were there to help me with my insurance needs"
We responded:
"Thank you for your kind review, Bradley! I am glad to hear that you felt supported with your insurance needs right from the start. Providing helpful and reliable service is what we strive for, and I am happy we could assist you. If you need anything in the future, we’re here to help! -Darrell"
B C
October 18, 2024
5
out of
5
rating by B C
"Darell and his State Farm Team do an amazing job protecting my family from financial loss. TRUST me when you turn 40 it IS important to contact your State Farm agent to make sure your on the right track to prevent financial ruin! We're Extremely happy with my Agent!"
We responded:
"Thank you for your kind review, BC! I am thrilled that our team has helped protect your family. It's wonderful to hear you're happy with the customer service. Thanks for being a part of our State Farm family! -Darrell"
Jose Leon
October 17, 2024
5
out of
5
rating by Jose Leon
"Great customer service!! Explained every little detail I didn’t understand!"
We responded:
"Thank you for your kind words, Jose! I am glad to hear that our team provided excellent customer service and was able to explain everything clearly. If you have any more questions in the future, don’t hesitate to reach out—we’re here to help! -Darrell"
Michelle Thompson
September 26, 2024
5
out of
5
rating by Michelle Thompson
"Melanie was friendly, professional and efficient. After just a few minutes on the phone she knew exactly what I needed and my coverage was completed in a very short time which I appreciated very much. Go see Melanie for your insurance needs!"
We responded:
"Thank you, Michelle, for your kind words! I am thrilled to hear that Melanie provided such friendly, professional, and efficient service. It's nice to know that your coverage was handled quickly and smoothly. We appreciate your recommendation and are here to help with any of your insurance needs. -Darrell "
Joseph Mock
September 16, 2024
5
out of
5
rating by Joseph Mock
"She was very helpful with getting me insurance for my vehicle and was answering my questions about all the coverage."
We responded:
"Thank you for your review, Joseph! I’m glad to hear that she was very helpful in obtaining insurance for your vehicle and in answering all your questions about coverage. If you need any more assistance or have additional questions, don’t hesitate to reach out. -Darrell"
Faith Gamble
August 28, 2024
5
out of
5
rating by Faith Gamble
"Very pleasant and very easy to work with!"
We responded:
"Thank you for your review, Faith! I’m glad to hear that you had pleasant experience with our office and that you had a simple time working with me. -Darrell"
Shane Cole
August 19, 2024
5
out of
5
rating by Shane Cole
"Sawyer helped me out tremendously. Good info. Fast. Good stuff."
We responded:
"Thank you for your feedback, Shane! I’m glad to hear Sawyer was able to help you with your insurance needs. We’re here to make the insurance process simple and quick for all of our customers. We look forward to seeing you again! – Darrell"
Daniel Stewart
August 18, 2024
5
out of
5
rating by Daniel Stewart
"Melanie was very helpful, helped me tremendously and gave me useful information about home and auto insurance. Much appreciated!!!!"
We responded:
"Thank you, Daniel, for the fantastic 5-star review! We are delighted to see you had a wonderful experience. Our State Farm team is more than happy to assist you with your insurance needs. Darrell"
michelle baumann
August 14, 2024
5
out of
5
rating by michelle baumann
"Very friendly agent,everything went smoothly.was much better price than my previous insurance policy."
We responded:
"Thank you for your feedback, Michelle! I’m glad to hear that you found me to be friendly and that everything went smoothly with your insurance plan It’s great to know we were able to offer you a better price than your previous plan. -Darrell"
Jenna Odom
June 19, 2024
5
out of
5
rating by Jenna Odom
"Melanie was very knowledgeable and helpful! Thank you!"
We responded:
"Jenna, thank you for leaving us a 5-star review. Melanie is top notch and is eager to help you with your insurance needs. Darrell"
Rachel Silvia
April 18, 2024
5
out of
5
rating by Rachel Silvia
"The agent I had, Melanie, was extremely sweet and patient. She walked me through everything and let me know what would be best suited for me. Was a wonderful experience."
We responded:
"Hi Rachel, thank you for taking the time to leave us a 5-star review! I am glad to hear that Melanie gave you a wonderful experience! Give us a call if you ever need any assistance! "
Wendy Turpen
April 16, 2024
5
out of
5
rating by Wendy Turpen
"Melanie was very helpful and knowledgeable, pleasant to talk with"
We responded:
"Hey Wendy, thank you for leaving a 5-star review! I am happy to hear that your experience with Melanie was delightful! Please feel free to reach out to the office with any questions or concerns!"
Joshua Moore
April 15, 2024
5
out of
5
rating by Joshua Moore
"I've had insurance with this state farm agent for almost 20 years. Great place to have insurance. Thanks"
We responded:
"Thank you for your loyalty and for taking the time to leave us a positive review, Joshua! Please don't hesitate to give us a call if you have any questions or concerns! - Darrell"
Sonya Davidson
April 12, 2024
5
out of
5
rating by Sonya Davidson
"Today I spoke with Melanie she helped me transfer my insurance policies, homeowners and Auto to State Farm. She gave me a quote quickly . She was very efficient and thorough and delightful to talk to as we maneuvered through the details of my needs."
We responded:
"Thank you for taking the time to leave us a 5-star review, Sonya! I'm happy to hear about your positive experience with Melanie! Please feel free to give us a call with any question or concerns! - Darrell Rains "
Billy
April 12, 2024
5
out of
5
rating by Billy
"Melanie did a.great job of explaining everything to me. And got me a policy Thank you"
We responded:
"I'm happy you had a great experience with Melanie! We appreciate your business and please feel free to call us with any questions or concerns! - Darrell Rains"