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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paul Ochs

August 18, 2026

5  out of  5
rating by Paul Ochs
"Quick and easy call. Great to work with. Very professional."
We responded:
"Thank you for your kind review of State Farm Agent Darrell Rains’s Team. We appreciate it!"
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Teresa Fratus

August 17, 2026

5  out of  5
rating by Teresa Fratus
"The agent (Roger) explained what policy(auto) was best for me.
The people I have talked to were helpful and friendly.
I never have had any issues with State Farm."
We responded:
"Teresa, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Darrell Rains and Team "
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Beth Winzeler

August 14, 2026

5  out of  5
rating by Beth Winzeler
"Darrell and his team are the best! Super helpful and so nice to work with!"
We responded:
"Thank you so much for the 5-star rating, Beth! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Darrell Rains "
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George Koons

August 13, 2026

5  out of  5
rating by George Koons
"Highly recommended"
We responded:
"Thank you for the 5-star review, George! We’re proud to serve the Plymouth community and truly appreciate your support. "
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Sh

August 13, 2026

5  out of  5
rating by Sh
"My family and I have been customers for many years… we have our Home ,Auto, and Life Insurance with Darrell. He and his staff have always been professional , courteous And above all, always there when we’ve needed them !!!
We are grateful to have such a peace of mind with Darrell Raines, State Farm office here in Plymouth Indiana!!!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Elle Bowen

August 13, 2026

5  out of  5
rating by Elle Bowen
"I have been with this office for years. They have been so helpful when I had questions and needed to make a claim."
We responded:
"Elle, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Darrell Rains’s Team here in our Plymouth office. "
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lanie jackson

August 10, 2026

1  out of  5
rating by lanie jackson
"I'm not really fond of this office. Only Roger, Newt & Maude make it a good experience. But the agent is not a great person & really doesn't care about his customers. He'd rather just take your money."
We responded:
"We take our feedback seriously, but we have no record of providing service under this name. Please contact the office at 574-941-2123 so we can investigate further."
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Kristi Tomczyk

August 6, 2026

5  out of  5
rating by Kristi Tomczyk
"Melanie was so patient and helpful as we explored our insurance options. In the end and after much back and forth, we were able to settle on plans that worked for us and our unique situations. Thank you!"
We responded:
"Thank you so much for the 5-star rating, Kristi! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Darrell Rains "
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Dave

July 7, 2026

5  out of  5
rating by Dave
"Melanie did an excellent job from the different quotes I asked for to the finalized documents.
All the staff are outstanding. Had a sit down with Mr Rains to go over all the coverages we have. We added couple things so I knew my family would be taken care of out there on the road.
Top insurance company by far is state farm"
We responded:
"Dave, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Darrell Rains’s Team is just a call or email away!"
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Tami Cox

June 30, 2026

5  out of  5
rating by Tami Cox
"I have nothing but good things to say about State Farm. They've helped me when I've needed it."
We responded:
"Thanks, Tami, for sharing your experience with State Farm. We make it our priority to be there for our customers when they need us the most. -Darrrell"
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Ron Thomas

May 26, 2026

5  out of  5
rating by Ron Thomas
"Melanie was fantastic to work with very professional and took care of my needs today."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Brad Wright

April 9, 2026

5  out of  5
rating by Brad Wright
"Anna was great and right to the point. Got my insurance paid in no time."
We responded:
"Thank you for the fantastic review, Brad! We are always here to help with your insurance needs here in Plymouth . "
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Brent Leichty

April 1, 2026

5  out of  5
rating by Brent Leichty
"I was well cared for and recieved my needed assistance."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Darrell Rains’s Team here in Plymouth . "
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Matthew Hamilton

March 31, 2026

5  out of  5
rating by Matthew Hamilton
"Great customer service, they were efficient and fast and got my policy started right away! Thank you Anna!!!"
We responded:
"Matthew, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Darrell Rains’s Team here in our Plymouth office. "
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Nicole Hossler

March 25, 2026

5  out of  5
rating by Nicole Hossler
"Everyone was do helpful. They explained all the details of the policy. Darrell answered all my questions."
We responded:
"Thank you so much for your positive feedback! We're thrilled to hear that our team was helpful and took the time to explain the details of your policy. We’re here to support you, so if you need anything else, don’t hesitate to reach out! - Darrell"
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Tyler Bellin

March 18, 2026

5  out of  5
rating by Tyler Bellin
"Anna was extremely helpful and answered all of my questions."
We responded:
"Thanks so much for the amazing review, Tyler! We really appreciate your support here in Plymouth . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Crystal Smith

March 11, 2026

5  out of  5
rating by Crystal Smith
"Anna made the dreadful task of getting car insurance a breeze even with the technical difficulties, she was very professional and reassured me through everything."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Plymouth to know that you had such a wonderful experience with us here on State Farm Agent Darrell Rains’s Team."
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amber miller

March 9, 2026

5  out of  5
rating by amber miller
"Roger is a pleasure to work with!!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Darrell Rains’s Team! We deeply appreciate your kind words here in Plymouth . "
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Alexus Bailey

March 6, 2026

5  out of  5
rating by Alexus Bailey
"Awesome and great!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Darrell Rains’s Team! We deeply appreciate your kind words here in Plymouth . "
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Caden Shanyfelt

March 5, 2026

5  out of  5
rating by Caden Shanyfelt
"always there to get what you need done fast! very friendly environment too!! you feel like more than a customer here:)"
We responded:
"Thank you for the amazing review, Caden! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Cheryl Siddall

March 4, 2026

5  out of  5
rating by Cheryl Siddall
"I have had state farm my whole life. Darrell is great and found us some savings during our year look over. Highly recommend. Great staff."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Darrell Rains’s Team. "
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Karen Conway

March 2, 2026

5  out of  5
rating by Karen Conway
"They are always readily available to help. Everyone is friendly. Great place for insurance."
We responded:
"Karen, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Darrell Rains’s Team!"
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carman greenlee

February 25, 2026

5  out of  5
rating by carman greenlee
"I have been with State Farm since I was 16. It's the only insurance company I know. It will be 50 years with them in October."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Rita Firestone

February 24, 2026

5  out of  5
rating by Rita Firestone
"Pleasant staff, always helpful in explaining policies. The best office we have used in years. They treat us right."
We responded:
"We are grateful for your 5-star review, Rita! Thanks for taking a moment to share your positive rating of State Farm Agent Darrell Rains’s Team here in Plymouth . "
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Brandon Hudson

February 16, 2026

5  out of  5
rating by Brandon Hudson
"Anna (State Farm Agent) did absolutely amazing in finding me a new insurance plan to cover all the things that had been worrying me in my life financially. Im so thankful that she called me when she did. I finally feel like im getting a great deal on my insurance coverage."
We responded:
"Thank you so much for the 5-stars, Brandon! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Darrell Rains’s Team anytime."