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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rachel Silvia

April 18, 2024

5  out of  5 rating by Rachel Silvia
"The agent I had, Melanie, was extremely sweet and patient. She walked me through everything and let me know what would be best suited for me. Was a wonderful experience."
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Wendy Turpen

April 16, 2024

5  out of  5 rating by Wendy Turpen
"Melanie was very helpful and knowledgeable, pleasant to talk with"
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Joshua Moore

April 15, 2024

5  out of  5 rating by Joshua Moore
"I've had insurance with this state farm agent for almost 20 years. Great place to have insurance. Thanks"
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Sonya Davidson

April 12, 2024

5  out of  5 rating by Sonya Davidson
"Today I spoke with Melanie she helped me transfer my insurance policies, homeowners and Auto to State Farm. She gave me a quote quickly . She was very efficient and thorough and delightful to talk to as we maneuvered through the details of my needs."
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Billy

April 12, 2024

5  out of  5 rating by Billy
"Melanie did a.great job of explaining everything to me. And got me a policy Thank you"
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Lee Daffron

April 5, 2024

5  out of  5 rating by Lee Daffron
"Fantastic customer service"
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julie shafer

March 27, 2024

5  out of  5 rating by julie shafer
"Very helpful and answered all of my questions in a timely manner if they didn't have them immediately. Made the process of changing policies very easy."
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Jen

March 27, 2024

5  out of  5 rating by Jen
"Informative, polite, efficient, & the lowest price I've found. Highly recommend."
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Tara Lee

March 21, 2024

5  out of  5 rating by Tara Lee
"You guys helped a lot. You even said congratulations to my son who just got his permit. That meant a lot! Thank you"
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Kelli and Rob

March 15, 2024

5  out of  5 rating by Kelli and Rob
"Excellent and friendly service!"
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Amber Swint

December 29, 2023

5  out of  5 rating by Amber Swint
"I love my state farm insurance and the people there!"
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Mackenzie Nevins

December 29, 2023

5  out of  5 rating by Mackenzie Nevins
"Darrell and Andrea especially are very personable and helpful. I was able to lower my rate, as well keep similar policies. I would recommend to anyone!"
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Lynette Swint

December 8, 2023

5  out of  5 rating by Lynette Swint
"We have had multiple claims over the 30+ years we have been with State Farm. But just a couple years ago we had a tree and our house get struck by lightning. Darrell helped us with every step of our claims. We were very grateful. His help is always very nice and helpful especially Roger. It is nice to know that when I dial the phone number a person will answer instead of a recording."
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Lora Johnson

November 7, 2023

5  out of  5 rating by Lora Johnson
"Darrell is always courteous and quick to respond to my questions and needs. He truly does care for his customers. He and his team are great!"
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Kyle Otto

November 7, 2023

5  out of  5 rating by Kyle Otto
"Had a couple mishaps with vehicles these guys made it easy to deal with and fast Definitely recommend"
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Stephanie Celmer

October 3, 2023

5  out of  5 rating by Stephanie Celmer
"Darrell Rains state farm has been so great to me since I have been with them. There whole team is great."
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Susan Freeman

September 24, 2023

5  out of  5 rating by Susan Freeman
"I have been with State Farm for years. I have Renters Insurance and also Auto Insurance. The staff is awesome Darrell and Roger are great very professional and I would highly recommend this company for your Home and Auto needs."
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Gary Brown

August 25, 2023

5  out of  5 rating by Gary Brown
"The whole team is awesome to work with. I have no complaints, they do a great job!"
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Maurice

August 5, 2023

5  out of  5 rating by Maurice
"Had the best rates of anywhere I checked. Anytime I had a question, it was promptly addressed and taken care of. I am very satisfied with this company and would highly recommend him to anyone looking for insurance.."
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A Z

August 3, 2023

5  out of  5 rating by A Z
"Great customer service! Always professional and friendly."
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Judith Ditmire

July 28, 2023

5  out of  5 rating by Judith Ditmire
"Great customer service…"
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Glenda Bright

July 27, 2023

5  out of  5 rating by Glenda Bright
"Great to work with, great at keeping me up to date on my policies. Whenever my husband or I have had issues Darrell or his staff helped resolve the issues right away. I have had state farm since I started driving and have had no problems with any of the claims I've made."
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Laura Weirick

July 12, 2023

5  out of  5 rating by Laura Weirick
"I have use State Farm as my insurance for over 30 years. I wouldn’t change for anything. Darrell Rains Agency is great!"
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Dawn Joseph

June 29, 2023

5  out of  5 rating by Dawn Joseph
"They are really nice people and take care of needs"
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George Davis

June 24, 2023

5  out of  5 rating by George Davis
"Darrell and company, is not your typical insurance agent, he listens to your concerns, offers solutions that save money, and when you have an accident, stands up for you and handles it quickly and concisely, he refuses to allow you to be bullied by the other party, he goes nose to nose with them every time. I live in Mishawaka Indiana, and his office is in Plymouth Indiana, there a plenty of insurance agents closer to me, but none can beat his level of service, If I moved to Hawaii, he would still be my insurance agent."