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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Andrew Summe

Andrew Summe

November 4, 2024

5  out of  5
rating by Andrew Summe
"Melanie was a pleasure to deal with. I was able to save almost $150.00 per month on my auto premiums."
We responded:
"Thank you for sharing your positive experience with Melanie, Andrew! I am thrilled she was able to help save you money. If you have any further questions or need assistance, please don't hesitate to reach out! -Darrell "
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Nicole Hossler

October 24, 2024

5  out of  5
rating by Nicole Hossler
"Everyone was do helpful. They explained all the details of the policy. Darrell answered all my questions."
We responded:
"Thank you so much for your positive feedback! We're thrilled to hear that our team was helpful and took the time to explain the details of your policy. We’re here to support you, so if you need anything else, don’t hesitate to reach out! - Darrell"
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Bradley Smith

October 21, 2024

5  out of  5
rating by Bradley Smith
"Very Great to do Business with. Right out of the gate I felt as though they were there to help me with my insurance needs"
We responded:
"Thank you for your kind review, Bradley! I am glad to hear that you felt supported with your insurance needs right from the start. Providing helpful and reliable service is what we strive for, and I am happy we could assist you. If you need anything in the future, we’re here to help! -Darrell"
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B C

October 18, 2024

5  out of  5
rating by B C
"Darell and his State Farm Team do an amazing job protecting my family from financial loss. TRUST me when you turn 40 it IS important to contact your State Farm agent to make sure your on the right track to prevent financial ruin! We're Extremely happy with my Agent!"
We responded:
"Thank you for your kind review, BC! I am thrilled that our team has helped protect your family. It's wonderful to hear you're happy with the customer service. Thanks for being a part of our State Farm family! -Darrell"
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Jose Leon

October 17, 2024

5  out of  5
rating by Jose Leon
"Great customer service!! Explained every little detail I didn’t understand!"
We responded:
"Thank you for your kind words, Jose! I am glad to hear that our team provided excellent customer service and was able to explain everything clearly. If you have any more questions in the future, don’t hesitate to reach out—we’re here to help! -Darrell"
Profile photo of Michelle Thompson

Michelle Thompson

September 26, 2024

5  out of  5
rating by Michelle Thompson
"Melanie was friendly, professional and efficient. After just a few minutes on the phone she knew exactly what I needed and my coverage was completed in a very short time which I appreciated very much. Go see Melanie for your insurance needs!"
We responded:
"Thank you, Michelle, for your kind words! I am thrilled to hear that Melanie provided such friendly, professional, and efficient service. It's nice to know that your coverage was handled quickly and smoothly. We appreciate your recommendation and are here to help with any of your insurance needs. -Darrell "
Profile photo of Joseph Mock

Joseph Mock

September 16, 2024

5  out of  5
rating by Joseph Mock
"She was very helpful with getting me insurance for my vehicle and was answering my questions about all the coverage."
We responded:
"Thank you for your review, Joseph! I’m glad to hear that she was very helpful in obtaining insurance for your vehicle and in answering all your questions about coverage. If you need any more assistance or have additional questions, don’t hesitate to reach out. -Darrell"
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Faith Gamble

August 28, 2024

5  out of  5
rating by Faith Gamble
"Very pleasant and very easy to work with!"
We responded:
"Thank you for your review, Faith! I’m glad to hear that you had pleasant experience with our office and that you had a simple time working with me. -Darrell"
Profile photo of Shane Cole

Shane Cole

August 19, 2024

5  out of  5
rating by Shane Cole
"Sawyer helped me out tremendously. Good info. Fast. Good stuff."
We responded:
"Thank you for your feedback, Shane! I’m glad to hear Sawyer was able to help you with your insurance needs. We’re here to make the insurance process simple and quick for all of our customers. We look forward to seeing you again! – Darrell"
Profile photo of Daniel Stewart

Daniel Stewart

August 18, 2024

5  out of  5
rating by Daniel Stewart
"Melanie was very helpful, helped me tremendously and gave me useful information about home and auto insurance. Much appreciated!!!!"
We responded:
"Thank you, Daniel, for the fantastic 5-star review! We are delighted to see you had a wonderful experience. Our State Farm team is more than happy to assist you with your insurance needs. Darrell"
Profile photo of michelle baumann

michelle baumann

August 14, 2024

5  out of  5
rating by michelle baumann
"Very friendly agent,everything went smoothly.was much better price than my previous insurance policy."
We responded:
"Thank you for your feedback, Michelle! I’m glad to hear that you found me to be friendly and that everything went smoothly with your insurance plan It’s great to know we were able to offer you a better price than your previous plan. -Darrell"
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Jenna Odom

June 19, 2024

5  out of  5
rating by Jenna Odom
"Melanie was very knowledgeable and helpful! Thank you!"
We responded:
"Jenna, thank you for leaving us a 5-star review. Melanie is top notch and is eager to help you with your insurance needs. Darrell"
Profile photo of Jamie Melser

Jamie Melser

May 15, 2024

5  out of  5
rating by Jamie Melser
"They gave me a quote faster than any other company I called with no hastles. The rates were way cheaper than I was paying with other companies."
We responded:
"Thank you for taking the time to leave us a positive review, Jamie! Please don't hesitate to give us a call if you have any questions or concerns!"
Profile photo of Rachel Silvia

Rachel Silvia

April 18, 2024

5  out of  5
rating by Rachel Silvia
"The agent I had, Melanie, was extremely sweet and patient. She walked me through everything and let me know what would be best suited for me. Was a wonderful experience."
We responded:
"Hi Rachel, thank you for taking the time to leave us a 5-star review! I am glad to hear that Melanie gave you a wonderful experience! Give us a call if you ever need any assistance! "
Profile photo of Wendy Turpen

Wendy Turpen

April 16, 2024

5  out of  5
rating by Wendy Turpen
"Melanie was very helpful and knowledgeable, pleasant to talk with"
We responded:
"Hey Wendy, thank you for leaving a 5-star review! I am happy to hear that your experience with Melanie was delightful! Please feel free to reach out to the office with any questions or concerns!"
Profile photo of Joshua Moore

Joshua Moore

April 15, 2024

5  out of  5
rating by Joshua Moore
"I've had insurance with this state farm agent for almost 20 years. Great place to have insurance. Thanks"
We responded:
"Thank you for your loyalty and for taking the time to leave us a positive review, Joshua! Please don't hesitate to give us a call if you have any questions or concerns! - Darrell"
Profile photo of Sonya Davidson

Sonya Davidson

April 12, 2024

5  out of  5
rating by Sonya Davidson
"Today I spoke with Melanie she helped me transfer my insurance policies, homeowners and Auto to State Farm. She gave me a quote quickly . She was very efficient and thorough and delightful to talk to as we maneuvered through the details of my needs."
We responded:
"Thank you for taking the time to leave us a 5-star review, Sonya! I'm happy to hear about your positive experience with Melanie! Please feel free to give us a call with any question or concerns! - Darrell Rains "
Profile photo of Billy

Billy

April 12, 2024

5  out of  5
rating by Billy
"Melanie did a.great job of explaining everything to me. And got me a policy Thank you"
We responded:
"I'm happy you had a great experience with Melanie! We appreciate your business and please feel free to call us with any questions or concerns! - Darrell Rains"
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Lee Daffron

April 5, 2024

5  out of  5
rating by Lee Daffron
"Fantastic customer service"
We responded:
"We're delighted to hear about your positive experiences team! We sincerely appreciate your support and we look forward to continuing to serve you. Thank you for choosing the RAINS INSURANCE AND FINACIAL SERVICES team for your insurance needs! – Darrell"
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julie shafer

March 27, 2024

5  out of  5
rating by julie shafer
"Very helpful and answered all of my questions in a timely manner if they didn't have them immediately. Made the process of changing policies very easy."
We responded:
"Thank you, Julie, for the fantastic 5-star review! We are delighted to see you had a wonderful experience. Our State Farm team is more than happy to assist you with your insurance needs. Darrell"
Profile photo of Jen

Jen

March 27, 2024

5  out of  5
rating by Jen
"Informative, polite, efficient, & the lowest price I've found. Highly recommend."
We responded:
"Jen, thank you so much for your 5 star review!! We are so glad we were able to help you. Thank you for being a great part of our State Farm! - Darrell"
Profile photo of Tara Lee

Tara Lee

March 21, 2024

5  out of  5
rating by Tara Lee
"You guys helped a lot. You even said congratulations to my son who just got his permit. That meant a lot! Thank you"
We responded:
"Thanks Tara!! Let us know if there is anything that we can help with in the future. Darrell "
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Kelli and Rob

March 15, 2024

5  out of  5
rating by Kelli and Rob
"Excellent and friendly service!"
We responded:
"My team and I really appreciate you taking the time to give us a review!! Please let us know if you need something in the future. Darrell "
Profile photo of Amber Swint

Amber Swint

December 29, 2023

5  out of  5
rating by Amber Swint
"I love my state farm insurance and the people there!"
We responded:
"Thanks Amber. We love to hear from our customers about how we are doing. With all the choices you have for auto insurance, we appreciate that you choose us!!"
Profile photo of Mackenzie Nevins

Mackenzie Nevins

December 29, 2023

5  out of  5
rating by Mackenzie Nevins
"Darrell and Andrea especially are very personable and helpful. I was able to lower my rate, as well keep similar policies. I would recommend to anyone!"
We responded:
"Thanks, Mackenzie for taking the time to give us a review about your auto insurance. I will pass on the kind words to Andrea.. Darrell"