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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Susan Freeman

September 24, 2023

5  out of  5 rating by Susan Freeman
"I have been with State Farm for years. I have Renters Insurance and also Auto Insurance. The staff is awesome Darrell and Roger are great very professional and I would highly recommend this company for your Home and Auto needs."

Gary Brown

August 25, 2023

5  out of  5 rating by Gary Brown
"The whole team is awesome to work with. I have no complaints, they do a great job!"


August 5, 2023

5  out of  5 rating by Maurice
"Had the best rates of anywhere I checked. Anytime I had a question, it was promptly addressed and taken care of. I am very satisfied with this company and would highly recommend him to anyone looking for insurance.."


August 3, 2023

5  out of  5 rating by A Z
"Great customer service! Always professional and friendly."

Judith Ditmire

July 28, 2023

5  out of  5 rating by Judith Ditmire
"Great customer service…"

Glenda Bright

July 27, 2023

5  out of  5 rating by Glenda Bright
"Great to work with, great at keeping me up to date on my policies. Whenever my husband or I have had issues Darrell or his staff helped resolve the issues right away. I have had state farm since I started driving and have had no problems with any of the claims I've made."

Laura Weirick

July 12, 2023

5  out of  5 rating by Laura Weirick
"I have use State Farm as my insurance for over 30 years. I wouldn’t change for anything. Darrell Rains Agency is great!"

Dawn Joseph

June 29, 2023

5  out of  5 rating by Dawn Joseph
"They are really nice people and take care of needs"

George Davis

June 24, 2023

5  out of  5 rating by George Davis
"Darrell and company, is not your typical insurance agent, he listens to your concerns, offers solutions that save money, and when you have an accident, stands up for you and handles it quickly and concisely, he refuses to allow you to be bullied by the other party, he goes nose to nose with them every time. I live in Mishawaka Indiana, and his office is in Plymouth Indiana, there a plenty of insurance agents closer to me, but none can beat his level of service, If I moved to Hawaii, he would still be my insurance agent."

Chad Frizsell

June 22, 2023

5  out of  5 rating by Chad Frizsell
"Always been helpful and are always professional and courteous! Highly recommend!!"

Danielle Aubuson

June 16, 2023

5  out of  5 rating by Danielle Aubuson
"They are always available when needed to answer my questions. I've never had any problems with them!!"

Ashley Cox

May 26, 2023

5  out of  5 rating by Ashley Cox
"I always have a great experience. Whenever I call in they assist me quickly with whatever issue I’m having. The employees are always so helpful!"

Don Stanley

May 18, 2023

5  out of  5 rating by Don Stanley
"This agency has the best customer service that I have ever experienced. I would highly recommend them."

Dean Triplet

May 18, 2023

5  out of  5 rating by Dean Triplet
"Darrell and his team are simply the best to do business with ! They take the time to answer your questions, without rushing you to get to the next client. I've had to change my policy many times and they make it easy !"

Ben Weaver

May 16, 2023

5  out of  5 rating by Ben Weaver
"Darrell Rains has been taking care of my insurance needs since 2015. His agency offers the personalized service of a local business with all the advantages of a nationwide company. His agency is very responsive to any concerns I have or any changes in my situation, like when I needed a homeowners policy. All this service for a very competitive price (I’ve verified this many times over the last 8 years). I highly recommend Darrell Rains for your insurance needs!"

jody Thornton-Wolfe

May 16, 2023

5  out of  5 rating by jody Thornton-Wolfe
"State Farm is the most helpful insurance company I’ve dealt with & offered the best rates for my needs. The staff is always ready to help, knowledgeable, and very friendly. Grateful when I was having an issue that Darrel personally reached out to extend a helping hand."

Gary Masterson

May 11, 2023

5  out of  5 rating by Gary Masterson
"Been with Darrel and State Farm for along time, they have always served my needs and been very prompt and attentive. Very pleased"

Ted Westafer

May 11, 2023

5  out of  5 rating by Ted Westafer
"Darrell has always taken great care of all my insurance needs. We have a great rapport personally as well as professionally."

Rebecca Alshawi

May 11, 2023

5  out of  5 rating by Rebecca Alshawi
"Best insurance company around that I have ever been through very helpful and easy to deal with"

karen donaldson

May 5, 2023

5  out of  5 rating by karen donaldson
"Friendly, professional service, great product and awesome prices."

Tami Cox

May 5, 2023

5  out of  5 rating by Tami Cox
"I have nothing but good things to say about State Farm. They've helped me when I've needed it."

Lin Oneal

April 29, 2023

5  out of  5 rating by Lin Oneal
"We have been with Darrell for 15 years, knowledge, efficient, and affordable. Communication is outstanding, responds within the hour of an email and I can always reach him on the phone. Will never go anywhere else."

Amber Swint

April 28, 2023

5  out of  5 rating by Amber Swint
"They have helped me navigate numerous issues and moving out on my own. They have excellent customer service and are always more than willing to answer any of my questions!"

Wayne Schwartz

April 27, 2023

5  out of  5 rating by Wayne Schwartz
"Darrell and the crew are great to deal with - they work with you to find the best plans for your budget and respond quickly to questions or concerns. Highly recommend them!"

Brian Onofrio

April 22, 2023

5  out of  5 rating by Brian Onofrio
"Love the Plymouth, Darrell Rains office! Roger who works there is extremely helpful. I switched a large number of policies to this office and he helped me refigure them all. He saved me a ton of money. Someone is always available when I call, and need an answer. If he doesn't know an answer, he gets back to me with an answer the same day. Very happy I switched to this State Farm Office!"