Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Judith Ditmire

Judith Ditmire

August 12, 2025

5  out of  5
rating by Judith Ditmire
"Great customer service…appreciate their attention to detail."
We responded:
"Thanks Judith. I will pass it along to the team. Darrell"
Profile photo of Andrea Wakley

Andrea Wakley

August 11, 2025

5  out of  5
rating by Andrea Wakley
"Darrell is very helpful and gives honest answers."
We responded:
"Thank you for taking the time to share your thoughts! We're glad to know you're satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we're here to help! Darrell"
Profile photo of valerie rospopo

valerie rospopo

August 6, 2025

5  out of  5
rating by valerie rospopo
"We have had such a good experience working with Darrell at State Farm! He always responds quickly and helps answer any questions we may have."
We responded:
"Thanks, Valerie, for the review... "
Profile photo of ryan

ryan

August 5, 2025

5  out of  5
rating by ryan
"Nice kind professional office in Plymouth Indiana. Anna went above and beyond to talk and explain all the insurance information to help me keep the costs as low as possible"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Lisa Berry

Lisa Berry

July 31, 2025

5  out of  5
rating by Lisa Berry
"State Farm Insurance has been my life, home, and auto insurer for over 20 years. State Farm cares about their clients and I highly recommend choosing them for your insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Mike Hinegardner

Mike Hinegardner

June 2, 2025

5  out of  5
rating by Mike Hinegardner
"I've been with state farm for a number of years and they are always very attentive to my needs and answer all my questions. The team at the Darrell rains branch work very hard to make sure im getting the best rates for the best products on my fleet. I've insured everything from motorcycles to classic cars to luxury vehicles to work trucks and have never questioned why I have state farm!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Darrell "
Profile photo of Teya Layne

Teya Layne

May 29, 2025

5  out of  5
rating by Teya Layne
"The staff is always super kind and friendly! Had to file a claim about a year ago and State Farm took care of everything for me. Overall love State Farm especially the Plymouth location!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Randy Haupert

Randy Haupert

May 28, 2025

5  out of  5
rating by Randy Haupert
"Darrell & Emma have done a great job of helping us get our insurance switched to State Farm. They have done a great job making sure the coverages have met our expectations."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of christie schwager

christie schwager

May 23, 2025

5  out of  5
rating by christie schwager
"Great office. Quick to answer questions. Haven't filed any claims so idk how they are on that aspect. Hopefully won't have to find out"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Kurt Corsbie

Kurt Corsbie

May 22, 2025

5  out of  5
rating by Kurt Corsbie
"Darrell and the office staff are very friendly and approachable. I feel comfortable talking with them and appreciate their expertise"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Benjamin Martin

Benjamin Martin

May 7, 2025

5  out of  5
rating by Benjamin Martin
"Outstanding professionalism from Emma! I couldn’t be happier!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our Darrell Rians State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Judy Jurrens

Judy Jurrens

April 15, 2025

5  out of  5
rating by Judy Jurrens
"Emma was fantastic. She was efficient, professional, very knowledgeable. She got right to the point and didn’t waste my time. I ended up going with State Farm because of her."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Darrell"
Profile photo of Steve Anderson

Steve Anderson

April 14, 2025

4  out of  5
rating by Steve Anderson
"After doing some on line research I came across the information for State Farm Insurance. Darrell Rains Agent, in Plymouth. I made a call and set up appointment. I took a copy of my current policy and asked if State Farm could save me money? After reviewing my policy Mr. Rains came to the conclusion State Farm could do better. With the help of his office assistant, Emma, I left there satisfied my research paid off. Insurance rates, like everything else, are subject to today’s inflationary hikes. But having had my same insurance company for years, without a claim, I was shocked my rate skyrocketed. My advice to all Safe Drivers is to shop around."
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears! Darrell "
Profile photo of Sherry Johnson

Sherry Johnson

February 14, 2025

5  out of  5
rating by Sherry Johnson
"Darrell, roger & Melanie have been a pleasure to work with over the past year! State Farm really has great coverage for a great price!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Tracy Yakell

Tracy Yakell

February 11, 2025

5  out of  5
rating by Tracy Yakell
"Darrell & Melanie are the absolute best! They've been so very helpful to me & my family! I highly recommend them & State Farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Samantha Alvey

Samantha Alvey

February 8, 2025

5  out of  5
rating by Samantha Alvey
"I have had auto insurance with them for several years now and they’re great and i always love dealing with Melanie! She’s very nice!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Darrell"
Profile photo of Lexi Parker

Lexi Parker

February 8, 2025

5  out of  5
rating by Lexi Parker
"I had an excellent experience with Darrell Rains State Farm! The team was incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. They took the time to answer all my questions and found me the best coverage at a great rate. Darrell and his staff truly care about their clients and go above and beyond to provide top-notch service. I highly recommend them for anyone looking for reliable insurance with a personal touch!"
We responded:
"We appreciate your review, Lexi! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Darrell"
Profile photo of Fredrick Huhnke

Fredrick Huhnke

February 8, 2025

5  out of  5
rating by Fredrick Huhnke
"I could not have had a better experience purchaseing Insurance from Melonie, she was polite, kind, and knowlegable, Darrell is a good guy Too!"
We responded:
"We appreciate your review, Fredrick! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Emilie Johnson

Emilie Johnson

February 7, 2025

5  out of  5
rating by Emilie Johnson
"Love the service here! A girl named Melanie helped me, and she was very sweet and answered all the questions I had!☺️ Thank you guys again!!!"
We responded:
"thank you, Emilie, for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Darrell"
Profile photo of Tara Hicks

Tara Hicks

February 6, 2025

1  out of  5
rating by Tara Hicks
"Owed $200 after cancelling and they sent $3. Kept raising prices on me after I was with them for 3 years. Reply: I did reach out, still did not get help"
We responded:
"Thank you for your feedback. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. Please reach out to us directly, we value your input."
Profile photo of William Lewis

William Lewis

December 18, 2024

5  out of  5
rating by William Lewis
"Excellent quotes and customer service looking forward to along relationship with this company….."
We responded:
"Thank you for your kind words, William! I am glad to hear you’re happy working with our team. We look forward to building a long and positive relationship with you. If you ever need assistance, don’t hesitate to reach out—we’re here to help! -Darrell "
Profile photo of Andrew Summe

Andrew Summe

November 4, 2024

5  out of  5
rating by Andrew Summe
"Melanie was a pleasure to deal with. I was able to save almost $150.00 per month on my auto premiums."
We responded:
"Thank you for sharing your positive experience with Melanie, Andrew! I am thrilled she was able to help save you money. If you have any further questions or need assistance, please don't hesitate to reach out! -Darrell "
Profile photo of Nicole Hossler

Nicole Hossler

October 24, 2024

5  out of  5
rating by Nicole Hossler
"Everyone was do helpful. They explained all the details of the policy. Darrell answered all my questions."
We responded:
"Thank you so much for your positive feedback! We're thrilled to hear that our team was helpful and took the time to explain the details of your policy. We’re here to support you, so if you need anything else, don’t hesitate to reach out! - Darrell"
Profile photo of Bradley Smith

Bradley Smith

October 21, 2024

5  out of  5
rating by Bradley Smith
"Very Great to do Business with. Right out of the gate I felt as though they were there to help me with my insurance needs"
We responded:
"Thank you for your kind review, Bradley! I am glad to hear that you felt supported with your insurance needs right from the start. Providing helpful and reliable service is what we strive for, and I am happy we could assist you. If you need anything in the future, we’re here to help! -Darrell"
Profile photo of B C

B C

October 18, 2024

5  out of  5
rating by B C
"Darell and his State Farm Team do an amazing job protecting my family from financial loss. TRUST me when you turn 40 it IS important to contact your State Farm agent to make sure your on the right track to prevent financial ruin! We're Extremely happy with my Agent!"
We responded:
"Thank you for your kind review, BC! I am thrilled that our team has helped protect your family. It's wonderful to hear you're happy with the customer service. Thanks for being a part of our State Farm family! -Darrell"